Welcome to Amelux ("we", "our", "us"). By accessing and using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our service.
We offer expert analysis of meteorites based on the images submitted by customers. Our experts provide an estimate of authenticity, expressed as a percentage. This analysis is based solely on the images provided and is intended as a preliminary evaluation — physical testing is not conducted.
Payment is required upfront before we process your request. We accept various payment methods, including credit cards and whish. All fees are non-refundable once the analysis has started.
Due to the nature of our service, we do not offer refunds after payment has been processed. By purchasing our service, you acknowledge that the analysis is based on images and expert opinion, which may vary in accuracy depending on image quality and lighting.
We aim to deliver results within 1–5 business days. However, this may vary depending on the complexity of the analysis and the volume of requests. We do not guarantee a specific delivery time.
You are responsible for providing accurate and complete information about your meteorite, including but not limited to its origin, dimensions, weight, and any relevant history. The more detailed the information, the more accurate the analysis will be.
Our service provides expert opinion based on the submitted images. We are not liable for any discrepancies between our analysis and the actual authenticity of the meteorite. You agree that our analysis is not a substitute for professional physical testing, and we do not guarantee authenticity.
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we handle your personal data.
We may update these Terms and Conditions at any time. You will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.